A to Z of advice
- Gas
- See also: Electricity
- Check if your energy meter is faulty
- Contacting your energy supplier about a problem
- Decide if a prepayment meter is right for you
- Disability discrimination by energy suppliers
- Find out who your gas or electricity supplier is
- Get compensation if you have a power cut
- Get your prepayment meter replaced with a normal meter
- Getting a prepayment meter installed
- Getting a smart meter installed
- Grants and benefits to help you pay your energy bills
- How to read your gas or electricity meter
- How to read your smart electricity meter
- If you didn’t agree to switch energy supplier
- If you haven’t received an accurate energy bill in a while
- If you think your energy bill is too high
- If your energy supplier has increased your direct debit payments
- If you’ve been told your energy supply will be disconnected
- Letter to switch energy supplier if you have a prepayment meter
- Move your gas or electricity meter
- Problems getting to or topping up your prepayment meter
- Safety in private rented housing
- Save money on your gas and electricity
- Stop your energy supplier installing a prepayment meter
- Using the energy monitor for your smart meter
- Welsh language helplines
- What to do if you’re struggling to pay your energy bills
- What your landlord can charge you for energy
- You can't afford to top up your prepayment meter
- Your energy supplier has put its prices up