Advice Session Supervisor

Reporting to the Core Services Manager, the post-holder will oversee daily delivery of Citizens Advice Stroud & Cotswold advice services and information.

The post holder will ensure sessions are appropriately resourced and be responsible for support and supervision of the volunteers who provide information and detailed advice to clients.

The successful candidate will be resilient, who is a strong team player, has an eye for detail and great people skills. You will have excellent written and verbal communication skills and the ability to use a range of IT systems. You will thrive in a busy environment, have a positive outlook and an understanding and commitment to the aims and principles of Citizens Advice.