Llythyr i rybuddio masnachwr am achos llys yn ymwneud â nwyddau diffygiol
Mae'r cyngor hwn yn berthnasol i Cymru. Gweler cyngor ar gyfer Gweler cyngor ar gyfer Lloegr, Gweler cyngor ar gyfer Gogledd Iwerddon, Gweler cyngor ar gyfer Yr Alban
Defnyddiwch y templed llythyr hwn i rybuddio masnachwr eich bod yn ystyried cymryd camau cyfreithiol i ddatrys problem gyda nwyddau diffygiol.
Dylai helpu’r masnachwr i ddeall eich safbwynt a’i rwymedigaeth gyfreithiol i ddatrys y broblem.
Gallwch anfon y llythyr drwy’r post neu gopïo’r testun i mewn i e-bost.
Cyn i chi ddefnyddio’r templed hwn, gwnewch yn siŵr eich bod yn darllen ein cyngor ar ysgrifennu llythyr cyn gweithredu.
Mynd i’r llys yw’r dewis olaf a dylech bob amser geisio dod o hyd i ffordd arall o ddod i gytundeb yn gyntaf.
Sam Hoolin
8 Park Avenue
Arlton
AL1 4CA
sam123@mail.com
01632 960001
Giltham Traders
24 Station Road
Giltham
GT16 3LP
18 Awst 2025
Letter before court claim
To whom it may concern,
Re: Faulty Washing machine Indesit GX345
I have not received a reply to my letter dated 14 January 2022 regarding the faulty goods which I bought from you on 7 December 2021. The letter explained what is wrong with the goods and why I am entitled to a refund.
I am once again requesting a full refund of the purchase price of £300 on the grounds that the goods were not of satisfactory quality under the Consumer Rights Act 2015. I enclose a copy of the proof of purchase.
I would like a reply as soon as possible so that I know you have received this letter. If you don't agree to the refund, could you please then send me a detailed response saying why you don't agree.
To avoid taking court action, I am willing to use Alternative Dispute Resolution to resolve this problem.
If I do not receive a satisfactory response from you within 14 days of the date of this letter, I intend to issue proceedings against you in the county court without further notice. This may increase your liability for costs.
I refer you to the Practice Direction on pre-action conduct under the Civil Procedure Rules, and in particular to paragraph 13-16 which sets out the sanctions the court may impose if you fail to comply with the Practice Direction.
I look forward to your acknowledgement.
Yours faithfully,
Sam Hoolin
Enc: copy of proof of purchase
Rhagor o gymorth
Os oes angen rhagor o gymorth arnoch chi, cysylltwch â gwasanaeth defnyddwyr Cyngor ar Bopeth – bydd cynghorwr hyfforddedig yn gallu rhoi cyngor i chi ar-lein neu dros y ffôn.
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