Community Outreach Adviser

As a Community Outreach Adviser, you will provide advice and support to clients both at our office and in outreach locations across Hart District, reaching those who may not otherwise be able to access our services facing a range of issues including financial difficulties, housing, employment, family, and health.

Working with an enthusiastic team of staff and volunteers, you will be engaging with clients throughout the community to give them the tools and knowledge to find a way forward.

We want people who are passionate about giving an effective service to those most in need. You will need to demonstrate that you can engage skilfully with clients who are vulnerable and distressed and you will have proven skills in working in a busy environment. 

Projects

In addition to our core service, we receive project funding to deliver specific advice and outcomes to clients. As part of this role, you will work flexibly to meet the needs of different projects subject to funding requirements.

We run several projects and services including supporting people leaving hospital – Home & Well, Advice First Aid to upskill community staff and volunteers, Foodbank, Outreach, Financial Resilience and Digital Exclusion. We are forward thinking and ambitious to develop new services to support the people who need us most. 

You will meet clients both one to one and in group settings, providing tailored information and advice to meet their needs. You will also work with other local community organisations to promote and deliver this work.