Casework (Income Maximisation)

Apply before 12am on 5 September 2025.

Job summary

Salary
£28,696
Location
Somerset
Workplace
Hybrid working
Contract
Permanent
Working pattern
Flexible
Hours per week
37.5

How to apply

You can check for more information and how to apply.

Interviews will take place on 10 September 2025.

About the role

We welcome applications from experienced caseworkers or from advisers wishing to train to caseworker standard. The successful candidate will be confident working one to one with an allocated number of clients (caseload) over the phone and in person. This role will join an existing team to advise on a range of advice issues including income maximisation, housing, money and debt. We use AI tools to assist our staff with their case notes and you must be comfortable working with online applications and technology. We hope you will consider joining Citizens Advice Somerset. If you would like an informal chat you will find our contact details within the job pack on our website.

We’re Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.