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This cost-of-living crisis is devastating lives – but Citizens Advice is here to help.
We’re a network of charities across England and Wales giving people the vital advice and practical support they urgently need.

On the frontline of the cost-of-living crisis
Millions of people are struggling with the cost of living. They’re facing a nightmare they never thought they’d experience. With costs for food, housing and energy bills sky high, families are struggling to make ends meet. It’s stressful, isolating and frightening.
These increased costs affect us all, but for those in vulnerable situations they can be catastrophic. Every day we’re seeing thousands of people who need emergency support, people relying on food banks, and people who simply can’t afford to make ends meet.
No one should have to face these problems alone.
contact us seeking crisis support
Our trusted, expert advisers can give people the information and support they need to find a way through this crisis. But our services are stretched to the limit. Our volunteers and staff are working flat out, answering as many calls and seeing as many people with urgent and complex problems as they can. But we know there are many people struggling to get through to us as we try to tackle the challenge of so much more demand. We’re a charity and we need your support.
Annie’s story

There’s nothing left to cut back on.
Annie* is a single parent with 3 children. One of her children has a disability, so she’s also his carer.
She works part-time but after she’s covered all her bills, she’s left with nothing.
Annie is struggling to get by and she’s really worried about how she’s going to cope.
It really upsets me that I’m working and yet I still struggle to buy food, clothe my kids and pay my bills.
Richard's story

My fridge is bare, there's nothing inside, just half a pint of milk and some bread in the freezer.
Richard* is medically retired and lives with a serious health condition. He has a small fixed income which barely covers his rent, food and bills.
This is not a life at all, I'm just struggling and barely existing.
With increased energy and food prices he can’t afford to eat more than once a day and he’s cutting back on heating too.
Will you help us provide vital support to those who need it most?
At Citizens Advice we can help guide people through this crisis. Our trained advisers help people manage their debts, make sure they’re receiving the benefits they’re entitled to and provide access to practical support.
The right advice, at the right time, can be a lifeline.
Please donate today and help put a stop to someone’s sleepless nights. Your kindness could help them find their way forward through the challenges ahead.
Citizens Advice provides a range of services and your kind gift will go wherever the need is greatest. Thank you.
*Disclaimer - The stories featured in our fundraising material are based on the stories of Citizens Advice clients. In some of the stories we've changed identifying details and used actors to protect our clients’ privacy.